Data Protection notice

Introduction

This data protection notice applies to the processing of personal data we collect when you visit our website, use our mobile app, when we provide you our Services and the processing of personal data of persons who work for companies with which we conduct (or intend to conduct) business.

Your privacy and the security of your personal data is important to

Randstad Professional GmbH
Landsberger Straße 187
80687 München

and

Randstad Professional Solutions GmbH & Co. KG
Breite Straße 137-139
50667 Köln

and

Randstad Professional Consulting GmbH
Landsberger Straße 187
80687 München

and the rest of the Randstad Group companies.  We are responsible for ensuring that all personal data entrusted to us is processed in accordance with applicable data protection legislation.

This notice explains who we are, for what purposes we may use your personal data, how we handle it, to whom we may disclose it such as clients, service providers and/or other Randstad Group Companies, where it may be transferred to or accessible from and what your rights are.

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Website visitor

When you visit the www.gulp.de website or a Randstad App, we collect some information related to your device, your browser and to the way you navigate our content. We may use cookies to collect this personal data. Controller in this context is Randstad Professional GmbH.

Cookies are small text files that are saved on your device when you visit our website. Cookies enable the website to remember your actions and preferences (for example, your choice of language) and recognize you when you return, so that we may analyze trends, determine your areas of interest and  administer our website in order to speed up the navigation process and to make your site experience more efficient.

What personal data do we collect

When you visit these websites, we gather information that relates to your device, your browser and to the way you navigate our website content, such as:

• the Internet Protocol (IP) address of your device
• the IP address of your Internet Service Provider
• device screen resolution
• device type (unique device identifiers)
• browser and operating system versions
• geographic location (country only)
• preferred language used to display
• the date and time of access to the website
• the internet address from which you were directly linked through to our website
• the control system that you use
• the parts of the website that you visit
• the pages of the website that you have visited and the information that you viewed
• the hyperlinks you have clicked
• the results of voluntary surveys you take
• the material that you send to or download from our website
• the contact details and communication you voluntarily share with us

If you choose to download reports or white papers; or to subscribe to newsletter news, events and alerts; or submit an inquiry you may be asked to fill out a form with information such as your name, e-mail address, job title and company. From the moment you engage in one of the aforementioned actions, Randstad will be able to relate the information listed above about your device, your browser and to the way you navigate the website content directly to you. If you voluntarily decide to provide personal data, this data will be stored until the purpose no longer applies or until you revoke your consent, however, it will be deleted at the latest after one year without interaction.

Why do we need you personal data

Randstad processes your personal data only for the purposes specified below:

1. To manage the website and for system administration purposes (e.g. also for diagnosing technical problems, analyse the traffic to our website)

Legal grounds for the processing of your personal data

(a) Legitimate interest in managing our website, marketing and communications strategy (Art. 6 (1) lit. f GDPR); and/or
(b) Where (a) is not possible because local mandatory law requires so, only in those limited cases may this be based on a consent according to Art. 6 (1) lit. a GDPR

2. For web analytics, in order to optimize the user experience (analyzing the way our pages are visited, analyzing trends, observe and measure how our visitors engage with our website) and the quality of the content provided to you (e.g. job posting)

Legal grounds for the processing of your personal data

(a) Legitimate interest in improving our website, marketing and communications strategy (Art. 6 (1) lit. f GDPR); and/or
(b) Where (a) is not possible because local mandatory law requires so, only in those limited cases may this be based on a consent according to Art. 6 (1) lit. a GDPR

3. If you choose to download our reports or white papers or to subscribe to news, events and alerts, fill in webforms, we will use the information you provide us to send you the content requested, to communicate with you (including, where you agree, to send you related information that might be of interest to you) and to improve our marketing and communication strategy

Legal grounds for the processing of your personal data

We can send whitepapers, newsletters, events and alerts where you have given consent according to Art. 6 (1) lit. a GDPR to receive this. If you are no longer interested in these messages of the controller you are always able to opt-out from receiving such communications.

4. For managing specific inquiries you sent to us via contact form or e-mail (mailto-links)

Legal grounds for the processing of your personal data

(a) Legitimate interest of improving our website, marketing and communications strategy (Art. 6 (1) lit. f GDPR);
(b) If the contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 (1) lit. b GDPR, i.e. the realisation of pre-contractual measures.

5. Cooperating with law enforcement agencies/courts, management of legal disputes/claims and handling any reports through the controller's misconduct reporting procedure

Legal grounds for the processing of your personal data

Processing is necessary for the purpose of the legitimate interests pursued by the controller according to Art. 6 (1) lit. f GDPR, which include the protection of company assets, protecting its legal interests, managing legal claims/disputes and handling reports of potential misconduct within or relating to the controller

Our cookies

Please find more information on the cookies, plug-ins, tracking tools as well as social media we use, for what purpose, how long your data will be stored, with whom it will be shared and further settings for configuring or deleting in our cookie notice

Temporary workers

We collect and process your data for the execution of our HR services, including mediation, staffing, secondment, payroll, recruitment & selection, in- and outsourcing, personal development and employability, reintegration, career guidance and outplacement, advice, planning and personnel and payroll administration.

What personal data do we collect about you

When you are a temporary worker on an assignment at one of our clients, we may process personal data about you such as:

• Identification information – your name, contact information (including home address, home phone number and mobile phone number), citizenship and country of residence, date of birth, (in exceptional cases) gender, signature and languages spoken.
• Professional information – we may process personal data related to your work including (without limitation) your job title, description and location, your department, professional email address, reporting levels, and employment status (full-time/part-time/etc.).
• Financial information – financial information including (without limitation) your bank account number, bank details, VAT number.
• Salary information – we may process salary information including (without limitation) recurring payments and benefits, your bonus.
• Performance-related information – performance-related information including (without limitation) information on your performance reviews.
• Disciplinary information – information relating to disciplinary measures taken against you, if any.
• Grievance information – In order to assist in the reporting of grievances and (suspected) misconduct within the Randstad Group of companies, we have established dedicated channels through which stakeholders may voice concerns, either through local reporting mechanisms in place at the level of the local Randstad Group companies or, for serious misconduct (including whistleblowing), through our Integrity Line, the Randstad Group reporting facility. Whenever we receive a grievance report or a report about (suspected) misconduct we may process personal data related to the complainant, the other individuals mentioned in the complaint and the person(s) that is/are subject of the complaint and/or of the investigation into the complaint.
• Government issued identifiers – government issued identifiers including (without limitation) the national identification number, social insurance number and social security number, as legally required.
• CV/resumes and other recruitment information – your CV/resume and other relevant information (such as your photograph, interview notes and information included in the cover letter or as part of the application process).
• Travel and expense data – travel and accommodation information and expenses including (without limitation) travel itineraries, hotel and travel reward cards.
• Information you choose to share with us – information you choose to share with us, including (without limitation) information you share when using IT support or calling the helpline, and information about you that may be conveyed by your use of a webcam in communicating with us.
• Vehicle information – information about your personal or company car including (without limitation) your license plate, parking tickets and driving fines.
• Photographs and video footage – when participating in external or internal events, meetings, conferences or other events, we may process photographs or videos of you.
• Trade union membership – data revealing your trade union membership.
• Family and dependent information – information related to your family and dependents including (without limitation) emergency contact information.
• Information related to identification/access control cards – employee identification and access control cards may contain your name, photograph, employee number and may be linked to other details on record (department, phone number, license plate).
• CCTV footage – we may process footage of you obtained through our use of CCTV surveillance systems.
• Survey results – we may process your responses to questions in employee or satisfaction surveys.
• Information related to your usage of company devices, software and access to company network – we may process information related to your use of our devices, software and access to our networks, including (without limitation) your browsing history, your use of email, internet and social media, whether at the workplace, on our equipment or otherwise through our networks.
• Visitor information – when accessing our buildings, we may collect your name, contact details, car plate number, identification, etc. for security reasons. Where we are legally required to do so we may also ask you to disclose information about your health for health and safety reasons.
• Further special categories of data, such as:
  • Health-related information – health-related information including (without limitation) injuries and exposure, incident reports, disability, sickness and absences and maternity leave information, as legally required.
  • Religious affiliation information – data about your religious affiliation in case this is necessary for payrolling.
• To the extent we process these special categories of data, we will protect, secure and use that information in a manner consistent with this notice and applicable laws.
• Trade sanctions information relating to you – we may verify whether you are a politically exposed person, a specially designated national or otherwise subject to sanctions under applicable laws or regulations.

Why do we need your personal data

We processes your personal data only for the purposes specified below:

1. General HR management and administration purposes (including workforce management)

Legal grounds for the processing of your personal data

The processing is necessary for the performance of the temporary worker’s employment contract (Art. 6 (1) lit. b GDPR + §26 (1) BDSG); and/or
Processing is necessary for compliance with employment and social security legal obligations (Art. 6 (1) lit. c GDPR and Art. 9 (2) lit. b GDPR)
Furthermore, data required for the placement or the talent pool may also be collected and processed on the basis of consent according to Art. 6 (1) lit. a GDPR.

2. Compensation, payroll and expense reimbursement (including reporting and billing to clients)

Legal grounds for the processing of your personal data

The processing is necessary for the performance of the temporary worker’s employment contract (Art. 6 (1) lit. b GDPR + §26 (1) BDSG); and/or
Processing is necessary for compliance with employment and social security/tax legal obligations (Art. 6 (1) lit. c GDPR and Art. 9 (2) lit. b GDPR)
If and only if the local process would not amount to the above grounds, processing may be based on the legitimate interest of a third party (client) in verifying the correctness of invoicing (Art. 6 (1) lit. f GDPR)

3. Insurance, pension and other benefits

Legal grounds for the processing of your personal data

Processing is necessary for the performance of the temporary worker’s employment contract (Art. 6 (1) lit. b GDPR + §26 (1) BDSG); and/or
Processing is necessary for compliance with employment and social security legal obligations (Art. 6 (1) lit. c GDPR and Art. 9 (2) lit. b GDPR)

4. Performance management, career development and training

Legal grounds for the processing of your personal data

Processing is necessary for the performance of the temporary worker’s employment contract (Art. 6 (1) lit. b GDPR + §26 (1) BDSG); and/or
Processing is necessary for the purpose of the legitimate interests pursued by the controllers, which include the development and training of employees according to Art. 6 (1) lit. f GDPR

5. Fleet management

Legal grounds for the processing of your personal data

Processing is necessary for the performance of the temporary worker’s employment contract (Art. 6 (1) lit. b GDPR) + §26 (1) BDSG); and/or
Processing is necessary for the purpose of the legitimate interests pursued by the controllers, which include safeguarding our assets according to Art. 6 (1) lit. f GDPR

6. Disciplinary and grievance management, investigations, appeals (including managing complaints) and handling reports through the operational misconduct reporting procedure

Legal grounds for the processing of your personal data

Processing is necessary for the purpose of the legitimate interests pursued by the controllers, which include the protection of company assets, protecting their legal interests and managing legal claims/disputes (Art. 6 (1) lit. f GDPR)

7. Dispute management, litigation and handling any reports through the controllers’ misconduct reporting procedure

Legal grounds for the processing of your personal data

(a) The processing is based on legal obligations according to Art. 6 (1) lit. c GDPR;
(b) If and only if the local process would not amount to a legal obligation under (a) or if applicable law prescribes otherwise, the exception could be based on the legitimate interests pursued by the controllers or responsible authorities, which include the protection of company assets, protecting their legal interests, managing legal claims/disputes and handling reports of potential misconduct within or relating to Randstad according to Art. 6 (1) lit. f GDPR

8. Health and safety management

Legal grounds for the processing of your personal data

The processing is necessary for the performance of the temporary worker’s employment contract (Art. 6 (1) lit. b GDPR + + §26 (1) BDSG); and/or
Processing is necessary for compliance with employment and social security legal obligations (Art. 6 (1) lit. c GDPR and Art. 9 (2) lit. b + i GDPR and §22 (1) lit. c BDSG).

9. Managing holidays, leaves and other absences

Legal grounds for the processing of your personal data

Processing is necessary for the performance of the temporary worker’s employment contract (Art. 6 (1) lit. b GDPR + §26 (1) BDSG); and
Processing is necessary for the purpose of the legitimate interests pursued by the controllers, which include improving efficiency in the workplace and the proper conduct of their business according to Art. 6 (1) lit. f GDPR

10. Compliance with labor, tax and social security laws and other legal or regulatory requirements (e.g. equal opportunity and workplace diversity requirements)

Legal grounds for the processing of your personal data

Processing is necessary for compliance with employment and compliance with our legal obligations under labor, tax, social security and other laws and regulations according to Art. 6 (1) lit. c GDPR and Art. 9 (2) lit. b + i GDPR and §22 (1) lit. c BDSG

11. IT support

Legal grounds for the processing of your personal data

Processing is necessary for the performance of the temporary worker’s employment contract (Art. 6 (1) lit. b GDPR + + §26 (1) BDSG); and/or
Processing is necessary for the purpose of the legitimate interests pursued by the controllers, which include safeguarding our assets and ensuring security of our information systems according to Art. 6 (1) lit. f GDPR

12. Facilities, security and contingency planning purposes

Legal grounds for the processing of your personal data

Processing is necessary for the performance of the temporary worker’s employment contract (Art. 6 (1) lit. b GDPR + + §26 (1) BDSG); and/or
Processing is necessary for the purpose of the legitimate interests pursued by the controllers, which include safeguarding and securing our assets, our facilities, our information systems and our people according to Art. 6 (1) lit. f GDPR

13. Network and device usage optimization and related security controls (including company network access and authentication)

Legal grounds for the processing of your personal data

Processing is necessary for the performance of the temporary worker’s employment contract (Art. 6 (1) lit. b GDPR + + §26 (1) BDSG); and/or
Processing is necessary for the purpose of the legitimate interests pursued by the controllers, which include safeguarding our assets and ensuring security of our information systems according to Art. 6 (1) lit. f GDPR

14. Preventing, detecting and investigating fraud and other crimes, and compliance with sanctions regimes (including identification of politically exposed persons, specially designated nationals  and screening against sanctions lists)

Legal grounds for the processing of your personal data

Processing is necessary for the purpose of the legitimate interests pursued by the controllers, which include the protection of company assets, protecting their legal interests and managing legal claims/disputes according to Art. 6 (1) lit. f GDPR; and/or
Processing is necessary to comply with our legal obligations (including when authorities or administrations ask information about a temporary worker) according to Art. 6 (1) lit. c GDPR and Art. 9 (2) lit. b GDPR

15. Emergency and disaster management

Legal grounds for the processing of your personal data

Based on a legitimate interest pursued by the controllers, which includes ensuring the safety of employees and candidates according to Art. 6 (1) lit. f GDPR; and
Where the above ground is not possible because local mandatory law requires so, only in those limited cases may this be based on a consent (Art. 6 (1) lit. a GDPR)

16. Relocation, mobility and travel management

Legal grounds for the processing of your personal data

Processing is necessary for the performance of the temporary worker’s employment contract (Art. 6 (1) lit. b GDPR + + §26 (1) BDSG); and/or
Processing is necessary for the purpose of the legitimate interests pursued by the controllers, which include improving efficiency in the workplace and the proper conduct of their business according to Art. 6 (1) lit. f GDPR

17. To monitor and enforce compliance with Randstad policies and procedures

Legal grounds for the processing of your personal data

Processing is necessary for the performance of the temporary worker’s employment contract (Art. 6 (1) lit. b GDPR + + §26 (1) BDSG); and/or
For the purpose of the legitimate interests pursued by the controllers, which include safeguarding our assets and ensuring security of our information systems according to Art. 6 (1) lit. f GDPR

18. To monitor and enforce compliance with legal obligations applicable to us (including the requirements set out in your contract with us)

Legal grounds for the processing of your personal data

Processing is necessary for the performance of the temporary worker’s employment contract (Art. 6 (1) lit. b GDPR + + §26 (1) BDSG); and/or
Processing is necessary for the purpose of the legitimate interests pursued by the controllers, which include the protection of company assets, protecting their legal interests and managing legal claims/disputes according to Art. 6 (1) lit. f GDPR

19. Recruitment and staffing

Legal grounds for the processing of your personal data

(a) (pre)contractual necessity for our services when matching (e.g. via Terms & Conditions on the website) or when we enter into an employment contract with you we require some data to be able to draw up this contract and to then be able to execute it correctly (Art. 6 (1) lit. b GDPR + + §26 (1) BDSG);
(b) If and only if the local process would not amount to a legally binding contractual relationship under (a) or if applicable law prescribes otherwise, the exception could be based on our legitimate interest to build and maintain a relationship according to Art. 6 (1) lit. f GDPR;
(c) Where (a) and (b) are not possible or local mandatory law requires so, only in those limited cases may this be based on a consent (Art. 6 (1) lit. a GDPR)

20. Conduct surveys, optimization statistical purposes

Legal grounds for the processing of your personal data

(a) (pre)contractual necessity for our services when the survey is about your objective observation as an employee (Art. 6 (1) lit. b GDPR + + §26 (1) BDSG);
(b) If and only if the local process would not amount to a legally binding contractual relationship under (a) or if applicable law prescribes otherwise, the exception could be based on our legitimate interest to better understand their needs, to improve our services and to build and maintain a good relationship with our temporary workers and with the clients our temporary workers work at according to Art. 6 (1) lit. f GDPR;
(c) Where (a) and (b) are not possible or local mandatory law requires so, only in those limited cases may this be based on a consent (Art. 6 (1) lit. a GDPR)

21. Events

Legal grounds for the processing of your personal data

(a) contractual necessity in case the events are initiated by the works council or serves your information on your relationship with us (Art. 6 (1) lit. b GDPR + + §26 (1) BDSG);
(b) If and only if the local process would not amount to a legally binding contractual relationship under (a) or if applicable law prescribes otherwise, the exception could be based on our legitimate interest to organise events so as to better build and maintain a good relationship with the community of temporary workers and with the clients our temporary workers work at according to Art. 6 (1) lit. f GDPR;

22. To manage memberships of employees to professional associations

Legal grounds for the processing of your personal data

The processing of this personal data is based on our legal obligations regarding payrolling, especially in connection with the collective wage agreement for temporary workers (Art. 6 (1) lit. c GDPR, Art. 9 (2) lit. b + i GDPR and §22 (1) lit. c BDSG, §26 (1) BDSG and §15 MTV Zeitarbeit).

23. To perform internal and external audits

Legal grounds for the processing of your personal data

(a) Based on legal requirement (such as the GDPR itself) according to Art. 6 (1) lit. c GDPR;
(b) Where (a) is not applicable, but we have a binding contract with you, this can be based on our contractual obligations (Art. 6 (1) lit. b GDPR);
(c) Where (a) and (b) are not applicable, this may be necessary for the purpose of the legitimate interests pursued by the controllers, which include improving efficiency in the workplace and the proper conduct of their business, including compliance with laws and regulations according to Art. 6 (1) lit. f GDPR

24. To conduct corporate transactions (including mergers, acquisitions and divestments)

Legal grounds for the processing of your personal data

Processing is necessary for the purpose of the legitimate interests pursued by the controllers, which include the controllers’ interest in developing their business through mergers, acquisitions and divestments according to Art. 6 (1) lit. f GDPR

25. Transfer to other Randstad entities

Legal grounds for the processing of your personal data

(a) The transfer of your data to other Randstad entities is necessary to provide you with the best possible matching services, and is therefore based on (pre-) contractual necessity according to Art. 6 (1) lit. b GDPR
(b) In cases, where (a) ist not applicable, we have a legitimate interest in promoting you and providing you with better chances in the project and job markets (Art. 6 (1) lit. f GDPR); and/or
(c) If your interest outweighs our legitimate interest, the transfer will be based on your consent (Art. 6 (1) lit. a GDPR), therefore we will ask for your permission to share your personal data with our affiliates (that are not member of the joint controllership) or otherwise connected companies

26. Anonymisation of data for further legitimate purposes (such as processing in test systems and for statistical purposes)

Legal grounds for the processing of your personal data

Processing is necessary for the purpose of the legitimate interests pursued by the controllers, which include optimizing their business and services according to Art. 6 (1) lit. f GDPR

How long we keep your personal data

We process and store your data for as long as is necessary to fulfil our contractual and legal obligations. Please note that our employment relationship with you is a continuing obligation that is intended to last for years.

If your data is no longer required for the fulfilment of contractual or legal obligations, it will be deleted or anonymised by us, unless its further processing or archiving is required for legal reasons. These legal reasons include, for example, retention obligations under commercial and tax law (from the German Commercial Code and the German Fiscal Code).

In addition, we may need your data for the fulfilment of social insurance obligations even after termination of the employment relationship (e.g. for issuing a certificate of employment), for which the deadlines of social law apply.

If we process your trade union affiliation within the framework of the collective agreement on temporary work (MTV Zeitarbeit), we delete it after the payroll has been settled.

Furthermore, we may need your data for evidentiary purposes in connection with the termination of the employment relationship or with regard to the rights and obligations arising from the employment relationship. As a rule, this data is deleted after the expiry of the limitation periods.

We delete or anonymise data that we process on the basis of your consent according to specification in the consent, however after three years at the latest.

We may keep your personal data longer if necessary in connection with any actual or potential dispute (e.g. we need this personal data to establish or defend legal claims), in which case we will keep your personal data until the end of such dispute.

Business relations

In the context of our Services, we process your personal data if you are working for companies with which we are conducting (or intending to conduct) business (e.g. to make offers for the Services and to maintain a business relationship with the company you work for).

What personal data do we collect about you

We process the following personal data about you:

• Identification information – we may process your name and other contact information (including email address, landline phone number and mobile phone number), gender, digital signature and languages spoken.
• Professional information – we may process information related to your work including (without limitation) your job title, your location and your department.
• Photographs and video footage – when participating in our events, meetings, conferences etc., we may process photographs or videos of you.
• Survey results – we may process your responses to questions in surveys.
• Visitor information – when accessing our buildings, we may collect your name, contact details, car plate number, identification, etc. for security reasons. Where we are legally permitted to do so we may also ask you to disclose information about your health for health and safety reasons.
• Information you choose to share with us – we may process additional information if you choose to share that with us.
• Trade sanctions information relating to you – we may verify whether you are a politically exposed person, a specially designated national or otherwise subject to sanctions under applicable laws or regulations.

Why do we need your personal data

We process your personal data only for the purposes specified below:

1. To administer and manage the contractual relationship between the controllers and our clients and suppliers

Legal grounds for the processing of your personal data

(a) Necessary for the performance of the contract between the controllers and the client or supplier (Art. 6 (1) lit. b GDPR)
(b) If and only if the local process would not amount to a legally binding contractual relationship under (a) or if applicable law prescribes otherwise, the exception could be based on our legitimate interest to build and maintain a relationship according to Art. 6 (1) lit. f GDPR.

2. Transfer to other Randstad entities

Legal grounds for the processing of your personal data

(a) The transfer of your data to other Randstad entities is necessary for communication for the purpose of placement of human resources, and is therefore based on (pre-) contractual necessity according to Art. 6 (1) lit. b GDPR
(b) In cases, where (a) ist not applicable, we and affiliated or connected companies have a legitimate interest in offering you optimal job placements (Art. 6 (1) lit. f GDPR); and/or
(c) If your interest outweighs our legitimate interest, the transfer is based on your consent (Art. 6 (1) lit. a GDPR), therefore we may ask for your permission to share your personal data with our affiliated companies (which are not part of the joint responsibility) or otherwise connected companies

3. Business development (including sending direct marketing and offers)

Legal grounds for the processing of your personal data

Depending on the circumstances this may be based either on your consent (Art. 6 (1) lit. a GDPR) or on our legitimate interest (Art. 6 (1) lit. f GDPR) to maintain good relations with our current or prospective clients and suppliers. You can always choose not to receive direct marketing and offers from us; see the section “Your data protection rights” below

4. Facilities, security and contingency planning purposes

Legal grounds for the processing of your personal data

For the purpose of the legitimate interests pursued by the controllers, which include safeguarding and securing our assets, our facilities, our information systems and our people according to Art. 6 (1) lit. f GDPR

5. Health and safety management

Legal grounds for the processing of your personal data

Processing is necessary for compliance with legal obligations (Art. 6 (1) lit. c GDPR, Art. 9 (2) lit. i GDPR and §22 (1) lit. c BDSG).
In case where no legal obligation is applicable, we may seek for your consent according to Art. 6 (1) lit. a) GDPR as well as Art. 9 (2) lit. a GDPR.

6. To conduct corporate transactions (including mergers, acquisitions and divestments)

Legal grounds for the processing of your personal data

Processing is necessary for the purpose of the legitimate interests pursued by the controllers, which include the controller’s interest in developing their business through mergers, acquisitions and divestments according to Art. 6 (1) lit. f GDPR

7. Events

Legal grounds for the processing of your personal data

Based on our legitimate interest to organise events so as to better build and maintain a good relationship with our clients and our suppliers according to Art. 6 (1) lit. f GDPR
In case this cannot be based on legitimate interest, we will seek your consent (Art. 6 (1) lit. a GDPR)

8. Preventing, detecting and investigating fraud

Legal grounds for the processing of your personal data

To comply with our legal obligations when some authorities or administrations ask information about our contact as a client (including personal data) according to Art. 6 (1) lit. c GDPR; and/or
Processing is necessary for the purpose of the legitimate interests pursued by the controllers, which include the protection of company assets, protecting their legal interests and managing legal claims/disputes according to Art. 6 (1) lit. f GDPR

9. IT support

Legal grounds for the processing of your personal data

Processing is necessary for the purpose of the legitimate interests pursued by the controllers, which include safeguarding our assets and ensuring security of our information systems according to Art. 6 (1) lit. f GDPR

10. Conducting surveys (including satisfaction surveys)

Legal grounds for the processing of your personal data

(a) Based on our legitimate interest to survey our clients so as to better understand their needs, to improve our services and to build and maintain a good relationship with our client according to Art. 6 (1) lit. f GDPR;
(b) Where (a) is not applicable, this may be based on consent (Art. 6 (1) lit. a GDPR)

11. Dispute management, litigation and handling any reports through the controllers' misconduct reporting procedure

Legal grounds for the processing of your personal data

Processing is necessary for the purpose of the legitimate interests pursued by the controllers, which include the protection of company assets, protecting their legal interests, managing legal claims/disputes with our clients and suppliers and handling reports of potential misconduct within or relating to the controllers according to Art. 6 (1) lit. f GDPR

12. Compliance with legal or regulatory requirements

Legal grounds for the processing of your personal data

Processing is necessary for compliance with our legal or regulatory obligations (e.g. obligations under tax or administrative laws to keep certain information including personal data) according to Art. 6 (1) lit. c GDPR

13. Preventing, detecting and investigating fraud

Legal grounds for the processing of your personal data

To comply with our legal obligations when some authorities or administrations ask for information including personal data (Art. 6 (1) lit. c GDPR); and;or
Processing is necessary for the purpose of the legitimate interests pursued by the controllers, which include the protection of company assets, protecting their legal interests and managing legal claims/disputes according to Art. 6 (1) lit. f GDPR

14. To monitor and enforce compliance with policies and procedures of the controllers

Legal grounds for the processing of your personal data

For the purpose of the legitimate interests pursued by the controllers, which include safeguarding our assets and ensuring security of our information systems according to Art. 6 (1) lit. f GDPR

15. To perform internal and external audits

Legal grounds for the processing of your personal data

(a) Based on legal requirements (such as the GDPR itself) according to Art. 6 (1) lit. c GDPR;
(b) Where (a) is not applicable, but we have a binding contract with you, this can be based on our contractual obligations (Art. 6 (1) lit. b GDPR);
(c) Where (a) and (b) are not applicable, this may be based on the legitimate interests pursued by the controllers, which include the proper conduct of their business and accuracy of financial reporting according to Art. 6 (1) lit. f GDPR

16. Newsletter

Legal grounds for the processing of your personal data

Only if you have given your consent according to Art. 6 (1) lit. a GDPR, we will send you newsletter regarding topics that might be of interest for you and are connected to our services

17. Anonymisation of data for further legitimate purposes (such as processing in test systems and for statistical purposes)

Legal grounds for the processing of your personal data

Processing is necessary for the purpose of the legitimate interests pursued by the controllers, which include optimizing their business and services according to Art. 6 (1) lit. f GDPR

How long we keep your personal data

We process and store your data for as long as is necessary to fulfil our contractual and legal obligations. Please note that the business relationship with you or your employer may be a continuing obligation that may last for years.

In detail, this results in the following:

If Randstad is in contact with you to initiate a business relationship and no contract is concluded with you or your employer, your personal data will be anonymised 18 months after the start of contract initiation discussions.

If Randstad is in contact with you to initiate a business relationship and a contract is concluded with you or your employer, or if your personal data is only collected and processed in connection with an ongoing business relationship, your personal data will be anonymised, as soon as it is clear that you do not wish a continuing business relationship and further processing or archiving is not required for legal reasons.

These legal reasons include, for example, retention obligations under commercial and tax law (from the German Commercial Code and the German Fiscal Code). The periods specified there for the retention of data generally amount to two to ten years.

Furthermore, we may need your data for evidence purposes in connection with warranty claims, the termination of the business relationship or with regard to the rights and obligations arising from the contract with you or your employer. With regard to this data, it is usually deleted after the expiry of the limitation periods, whereby the regular limitation period of the German Civil Code is three years.

If we process your data on the basis of consent, we delete the data processed in connection with the consent after revoking your consent.

HR technologies

Our use of innovative HR technologies for candidate matching and services

Our ultimate goal is to support people and organizations in realizing their true potential. We believe that the best way to achieve that goal is by combining our passion for people with the power of today’s HR technologies. By HR technologies we mean technologies that help us digitize and enhance a variety of recruitment-related processes.

For example we use chatbots to improve your talent experience. Chatbots give candidates the opportunity to answer questions based on the requirements of the job they apply for.  This is a user-friendly way for candidates to:

• provide us with relevant information that may not be readily apparent from the application, profile or resume of a candidate.
• know promptly whether their skills meet a job’s essential requirements and, if not, to easily explore other jobs or to identify gaps in their skillset.
• answer at any moment convenient to the user.

As part of the larger recruitment process, HR technologies allow us to connect candidates more quickly to our consultants.  This, in turn, allows our consultants to better support candidates in exploring jobs and to deliver the right candidates more quickly to our clients. HR technologies also allow our consultants to find people based not only on the jobs they qualify for but also on the basis of jobs they are interested in.

Improving the client experience

HR technologies help us to search through a broader and more diverse set of candidates so that we become even better at finding the best talent with the most relevant skill-set for our clients. Thanks to these technologies our consultants can focus on the tasks that require genuinely human traits that technology cannot emulate: creativity and emotion.

Web beacons

Our emails may contain a single, campaign-unique "web beacon pixel" to tell us whether our emails are opened and verify any clicks through to links or advertisements within the email. We may use this information for purposes including determining which of our emails are more interesting to users, to query whether users who do not open our emails, wish to continue receiving them and to inform our advertisers in aggregate how many users have clicked on their advertisements. The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should select to receive emails from us in plain text rather than HTML.

Responsible use of HR technologies

The controllers are committed to the ethical and responsible use of innovative HR technologies (you can read our AI principles here). We do not use these technologies as a substitute for humans or human interaction in any part of the processes. Instead, our use of HR technologies is intended to make interactions with clients and candidates more personal, relevant and meaningful.

We strive to involve human beings whenever we make decisions that significantly impact you.  If, in exceptional cases, we were to make such decisions based on a fully automated process (ie. without involvement of humans), we will only do so where that is permitted by law and after having notified you.

To ensure all candidates are treated fairly we take steps to avoid bias where we use HR technologies. For example:

• We regularly test the output created by these technologies to identify potential unfair bias.
• We regularly obtain expert advice to continuously improve the way in which we identify and remove bias.
• Both our consultants and our search and match algorithms are thoroughly trained and always work together.

How we will protect your personal data

We have technical and organizational security measures in place to protect your personal data from being accidentally lost, used, altered, destructed, disclosed or accessed in an unauthorized way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your personal data are governed by rules of the controllers for information and IT security, data protection and other internal regulations and guidelines applicable to the processing of personal data.

While we have measures in place to protect your personal data, it is important for you to understand that 100% complete security cannot be guaranteed. Accordingly, we have procedures in place to deal with data security incidents and to comply with legal requirements applicable to the detection, handling and notification of personal data breaches.

Your data protection rights

You have the following rights regarding your personal data:

1. Right to be informed

What does this mean?

You have the right to be provided with clear, transparent and easily understandable information about how we use your personal data and your rights. This is why we are providing you with the information in this notice.

2. Right of access

What does this mean?

You have the right to access the personal data we keep about you – this is because we want you to be aware of the personal data we have about you and to enable you to verify whether we process your personal data in accordance with applicable data protection laws and regulations.

3. Right to rectification

What does this mean?

If your personal data is inaccurate or incomplete, you have the right to request the rectification of your personal data.

4. Right to erasure

What does this mean?

This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your personal data where there is no compelling reason for us to keep it. This is not a general right to erasure, there are exceptions.

5. Right to restrict processing

What does this mean?

You have rights to ‘block’ or suppress further use of your personal data in certain circumstances. When processing is restricted, we can still store your personal data, but may not use it further. We keep lists of people who have asked for further use of their personal data to be ‘blocked’ to make sure the restriction is respected in future.

6. Right to data portability

What does this mean?

You have the right to obtain and reuse your personal data in a structured, commonly used and machine-readable format in certain circumstances. In addition, where certain conditions apply, you have the right to have such personal data transferred directly to a third party.

7. Right to object to processing

What does this mean?

You have the right to object to certain types of processing, in certain circumstances. In particular, the right to object to the processing of your personal data based on our legitimate interests or on public interest grounds; the right to object to processing for direct marketing purposes (including profiling); the right to object to the use of your personal data for scientific or historical research purposes or statistical purposes in certain circumstances.

8. Right to withdraw consent

What does this mean?

If our processing of your personal data is based specifically on your consent, you have the right to withdraw that consent at any time. This includes your right to withdraw consent to our use of your personal data in the context of voluntary employee surveys.

9. Right to object to automated decision making

What does this mean?

You have the right not to be subject to a decision based solely on automated Processing, including profiling, which produces legal effects for you or similarly significantly affects you.  Automated decision making takes place when an electronic system uses personal data to make a decision without human intervention.  This is not a general right to object, there are exceptions.  For example, we are allowed to use automated decision making where it is necessary to perform a contract with you and appropriate measures are in place to safeguard your rights.  For further information, see the section “Innovative HR technologies”.

You can exercise your rights by contacting us under datenschutz@randstad.de 

We will handle your request with special care to ensure your rights can be exercised effectively. We may ask you for proof of identity to ensure that we are not sharing your personal data with anyone else but yourself!

You must be aware that, in particular cases (for instance, due to legal requirements) we may not be able to make your request effective right away.
In any case, within one month from your request, we will inform you on the actions taken.

You have the right to lodge a complaint with a supervisory data protection authority:

https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.ht…

Links

Our website contains links to external third-party websites over whose content we have no influence. We cannot accept any liability for this third-party content and expressly distance ourselves from the linked pages. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognisable at the time of linking. Should we become aware of any legal infringements, we will remove the corresponding link immediately.

SSL-Encryption

To protect the security of your data during transmission, we use encryption procedures via HTTPS that correspond to the current state of the art, e.g. SSL.

Changes to this Data Protection notice

We may update this notice from time to time. You can see the date on which the last change was made below in this notice. We advise you to review this notice on a regular basis so that you are aware of any changes.

Contact us

If you have any questions about this policy or any privacy concerns, or would like to exercise your rights, or obtain further information about the safeguards we have in place so that your personal data is adequately protected when transferred outside Europe, please contact us at

Lars Beitlich
Landsberger Str. 396
81241 München
Tel.: +49 (89) 85 63 346 - 0
E-Mail: datenschutz@randstad.de 
Website: www.ifdus.de

If you would like to exercise your right to rectification, deletion of or access to your personal data, please contact betroffenenrechte@randstad.de.