About me:

• I have worked in the Ukrainian fintech and e-commerce market as a product manager for small and medium-sized banks for over 20 years, introducing new projects and optimizing and developing existing projects.
• Among other things, I have gained in-depth experience in setting up several IT-SaaS in financial and payment processing, and structuring start-up company environments.
• The Ukrainian Association of Fintech and Innovation Companies and USAID recognized me as one of the TOP 50 most influential women in fintech.
• I have been living in Germany since the outbreak of the war in Ukraine (6 months) and would like to establish the center of my life here and make consistent use of my professional experience.

Summary

Extensive Digital Banking & Product experience over 20 years in IT SaaS, Financial & Payment Processing, Technology, Customer & Client Support in structured & start-up business environments. Dedicated integrator with hands-on experience in B2C and B2B product management and sales, digital banking and strategy, as well as execution of digital products and services. Strategically, bring value and priority level for every product and every feature proposed. Proficient in monitoring business, social trends & capitalizing on emerging opportunities. Product Management professional with expertise in delivering critical projects in complex environments. Expert communicator; assembly of high-performing teams; goal, control, and management of initiatives from concept to execution. In 2021 listed in the TOP-50 most influential women of fintech by the Ukrainian Association of Fintech and Innovation companies and USAID.

Activities besides work & business

• Red cross:  since I was 10 I have written poems and music, published a book of my poems, wrote an album of songs that are listed in AppleStore, Spotify
• Was owner and founder of Café
• Create a music band and managed small concerts
• Studied Marketing Automationin USA for 5 months (2022)

My personal work approach

• is based on planning and structuring, proactive action, taking responsibility, and coordinating team efforts to achieve impactful results.

My personal business approach

• is practical and goal-oriented. I prefer working within the SMART framework and utilizing the Human2Human concept.

My professional goals:

• I am interested in roles related to digital technologies, project management, product development, key account management, communication, and marketing.

Conferences I have been moderator & speaker:

• PSM Awards 2020
  • Lead the panel discussion "Lessons from the pandemic in the FinTech market"
    
• FUETE Magazine 2020
  • ?Conference Moderator and speaker at Open Ecosystem of Digital Payment 2020
    

Career Highlights:

2020 - 2023

Customer: on request

Role: Director of E-Commerce

Tasks & responsibilities

• full-cycle product development (PDP) for services and products in the mobile application
• optimized transaction business, leading to an increase in B2B service profits by up to 20% and self-service terminal networks by up to 50%.
• Project and team-lead for an interdisciplinary team of 25 members with expertise in business strategy and engineering (FE/BE/Data/Infrastructure)

2019 - 2020 

Customer: on request

Role: Director of Payment Services

Tasks & responsibilities

• Responsible for team coordination, project workflow, and issue resolution to ensure high-quality and timely delivery.
• Implementation of digital strategies and products, including the development of new card products, money transfer products, and digital payment solutions such as ApplePay and GooglePay for various banks.

2018 - 2019 

Customer: TASCOMBANK 

Role: Senior Project Manager

Tasks & responsibilities

• migrating e-commerce products and merchants to new processing centers
• developing new payment products like a payment website and a payment QR bot
• Project and team-lead for an interdisciplinary team of 14 members with expertise in business strategy and engineering (FE/BE/Data/Infrastructure)

1997 - 2016

Summary/overview companies I have worked for

• VERNUM BANK (2017-2018) / Director of E-commerce and Payment System Center
• BOHUSLAV BANK (2007-2017) / Director of Payments
• INTERCONTINENT BANK (2003-2006) Director of Payments
• SNITE LTD, furniture production (2001-2003) / Chief Accountant
• UKRCARD JSC,  processing center (1997-2001) Operator of call center

Performance Highlights 

• IDEA BANK | Managed full-cycle product development (PDP) for services and products in mobile application | Optimized transaction business which led to an increased profit of B2B services by up to 20%, increase the profit of Self-service terminal networks by up to 50% | Implemented Visa Alias project in bank mobile application
• Utility company GIOC| based on my calculations, the company won the court case and returned over 1 million UAH
• MEGABANK PJSC | Migrated e-com products and merchants to the new processing center
• TASCOMBANK PJSC | Administered tender and developed new payments products for clients of the bank such as a payment site and a payment QR bot that brought new B2B customers

Soft Skills:

• Project & Product Management: Jira, Trello, Slack, Asana, Confluence, REST API
• Sales Skills: Sales Management, Sales Financial Services for B2B and B2C
• Marketing Automation: Adobe Marketo, Salesforce
• Extensive Digital Banking & Product Experience over 20 years in IT SaaS, Financial & Payment Processing, Technology, Customer & Client Support in structured & start-up business environments.
• Dedicated integrator with hands-on experience in B2C and B2B product management and sales, digital banking, and strategy, as well as execution of digital products and services.
• Strategic thinker, bringing value and priority level for every product and every feature proposed.
• Proficient in monitoring business, social trends & capitalizing on emerging opportunities.
• Product Management professional with expertise in delivering critical projects in complex environments.
• Expert communicator; assembly of high-performing teams; goal, control, and management of initiatives from concept to execution.
• Conference Moderator and Speaker (PSM Awards 2020, Open Ecosystem of Digital Payment 2020)

Hard Skills:

• CRM Platform: PRM Debit
• Banking Operating Processing Systems: BCZ-Card+, B2, IsCard, Scrooge, GooglePay, ApplePay, Saas
• Microsoft Office Suite: Excel, PowerPoint, Word, Visio, Figma
• Web Development: CSS, HTML, JavaScript
• Financial Monitoring Systems: Ukrcard-online, UPC-online, MasterCard Connect, Visa-Online
• Money Transfer Programs: MoneyGram, Western Union, Tyme, Welsend, Meegom, Single Window

Financial Monitoring Systems: MasterCard Connect, Visa-Online

Banking Operating Processing Systems, GooglePay, ApplePay, SaaS