Focus on IT infrastructure, such as network, hardware, cloud systems, and access rights management
Aktualisiert am 09.08.2024
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 09.08.2024
Verfügbar zu: 100%
davon vor Ort: 100%
IT System Admin
Customer support
User-Support
Windows Remote Assistance
Active Directory
Service Desk
Server Infrastructure
Mobility
Hardware
Property Management
Logistics
Windows 10
CRM Server
MacOS
iOS
Croatian
Muttersprache
English
Verhandlungssicher
German
Fortgeschritten

Einsatzorte

Einsatzorte

Munich (+100km)
Deutschland, Schweiz, Österreich
möglich

Projekte

Projekte

9 months
2023-10 - 2024-06

Next Ventures (South Germany)

IT System Administrator
IT System Administrator
? 2nd Level Support for different projects - German speaking customers;
5 years 4 months
2018-06 - 2023-09

Euler Hermes Allianz Trade (Hamburg, Germany)

IT System Administrator ?Team lead?
IT System Administrator ?Team lead?
? Team lead for a team of 4 on-site support technicians;
? Different project preparation and execution;
? Recruiting and Onboarding for new TCS team members;
? Supporting Allianz Technology with different IT projects and tests;
? Active Directory and Group Policy Management Console (User creation, Group Policy configuration and assignment, structuring of Organizational Units and Objects);
? Ticketing System (Service-Now at Administrator level - Incidents, Service Requests,
Inventory, Report Creation and Analysis, etc.);
? Software Deployment and Assignment (SCCM, HP Device Manager, Safe, AirWatch, RSA);
? Hardware Procurement (direct contact with suppliers for purchase and maintenance of the equipment, when necessary);
? Local Server maintenance (patching, cabling, physical network structure);
? Virtual Machine Server monitoring (DHCP, Printer, Exchange, Domain Controller, and Proxy with Hyper-V);
? VMware vSphere management;
? Preparation of end user computers (Standard Image Creation, PXE, software installation
and hardware assemblage with peripherals and network connections, from PC to server room);
? Creation of manuals and guidelines of easy-understanding by end users;
? Support in person and over telephone and chat (Skype for Business, Team Viewer, Windows
Remote Assistance, Desktop Connection);
? Alcatel Lucent IP Desktop Softphone;
? Repairing and replacing equipment as necessary (Printers, Peripherals, Laptops/Desktop reassembling with different parts);
? Testing new technology (ex: alternative OS test before mass distribution for new thin clients,
including data collection, bug reports, etc).
21 years 7 months
2000-12 - 2022-06

CALOR d.o.o.

Business owner
Business owner

? General administration and organization;

? Project & workflow organization;

? Day to day business workflow.

7 months
2017-12 - 2018-06

Military related job

NATO security clearance
NATO security clearance
? Military Logistics
? Military Property
2 years 2 months
2015-10 - 2017-11

itara GmbH (Würzburg, Germany)

2nd level IT support & CRM Consultant
2nd level IT support & CRM Consultant
? Providing second level CRM/Dynamics 365 support to customers;
? Office 365 Administration;
? CRM Ticketing system;
? Consulting customers regarding & managing CRM/Dynamics;
? Assisting System Administrator with daily tasks;
? LAN, WLAN & Wi-Fi Support;
? Liaison between the customer and the development team;
? Consulting customers regarding CRM data migration & data import/export;
? Consulting customers about & managing CRM Portals;
? Managing hardware, AD, Exchange, Outlook, VMware, Windows 7, Windows 10, and helpdesk support to the onsite staff.
3 years
2011-08 - 2014-07

DynCorp International (Herat, Afghanistan)

Property Specialist
Property Specialist
? Providing technical assistance to individual hand receipt holders;
? Ensuring daily, weekly and monthly reports are accurately submitted to the Property Manager in a timely manner;
? Providing overview of the various functional areas of Government Property;
? Internal ?pre? DCMA Auditor;
? Other Military related jobs.
9 years 3 months
2002-03 - 2011-05

Eprom (Slavonski Brod, Croatia)

IT Technician
IT Technician
? Managing AD, providing IT support to the customers;
? Prioritizing and scheduling problem resolutions and communicating them to other members of the IT staff when required;
? Performing preventative maintenance, including checking and cleaning workstations, printers, and peripherals. Installing, configuring, supporting, testing, maintaining, documenting, monitoring and troubleshooting the end-user client hardware;
? Providing feedback about new hardware and software.

Aus- und Weiterbildung

Aus- und Weiterbildung

1 year 1 month
2018-01 - 2019-01

Faculty Development Program

Tata Consultancy Services Germany GmbH
Tata Consultancy Services Germany GmbH
1 year 1 month
2018-01 - 2019-01

ITIL Foundation Course

ITIL Foundation Course
ITIL Foundation Course
2 years
2010-01 - 2011-12

IT System Administrator

Algebra College, Microsoft Certified Partner
Algebra College, Microsoft Certified Partner
1 year 1 month
2006-01 - 2007-01

HACCP Auditor

Mating, Intellect Business Solutions
Mating, Intellect Business Solutions
4 years
2000-01 - 2003-12

Computer Serviceman

Ivora International
Ivora International

Position

Position


Kompetenzen

Kompetenzen

Top-Skills

IT System Admin Customer support User-Support Windows Remote Assistance Active Directory Service Desk Server Infrastructure Mobility Hardware Property Management Logistics Windows 10 CRM Server MacOS iOS

Produkte / Standards / Erfahrungen / Methoden

Skills

  • HACCP Norm and ISO 9001 Certificate implementation Gastro Grupa Croatia
  • Spearheaded six times 100% wall to wall inventory for FOB Shindand, FOB Harat, FOB Stone. Success rate 96-98%
  • Eight times DCMA Audits 2011-2014 passed a success rate 98% (FAR 52.245-1)
  • Windows XP to Windows 7 migration for more than 200 clients
  • Windows 7 to Windows 10 migration for more than 2000 clients
  • Windows 7 to Thinclient migration for more than 1200 users
  • Move project for Euler Hermes main office in Hamburg for 900 users
  • Move project for Euler Hermes branch offices Berlin, Munich, Cologne ca. 200 users
  • Different IT client-based hardware migrations
  • Service Desk: level 1 and 2 troubleshooting desk-side support, Service-Now, general features and configurations of Windows XP, 7 and 10, various remote tools (Remote Desktop Connection, Team Viewer, Skype for Business, Windows Remote Assistance, Director, etc)
  • Server Infrastructure: Active Directory, Group Policy Manager, SCCM, Windows Server Datacenter, Exchange Management Console, DHCP, Proxy,
  • Network: server patching, PXE, Citrix Receiver/Workspace, Netscaler, different types of VPN, Cisco Packet Tracer, cloud services, network server-folder structure, access, mapping, logon scripting and network protocols
  • Mobility: Airwatch Mobile Device Management, Intelligent Hub, LookOut for Work, Android, iOS.
  • Security: McAfee, Bit locker, SOPHOS Safeguard, RSA, SafeQ, corporate security
  • Hardware: Printers (mainly Lexmark and Konica Minolta), desktop, laptops, peripherals, thin clients, OS re-imaging through PXE or with flash drives
  • People skills: extensive experience with professional communication. Internal experience as leader of a 14-person team and external experience as a direct point of contact for customers.
  • Reporting: deep knowledge acquired in basic package of Office due to work experience especially Word, Excel, Power Point, Outlook and OneNote;
  • Training: extensive experience with coaching and teaching in different fields for very different audiences, from language to IT.
  • Military Logistics and Property Management: Acquisition, receiving, identification, records, movement, storage, physical inventories, reporting, consumption, utilization, maintenance, sub-contracts, disposition (PCARSS, FWT), and property closeouts. Successfully passed eight DCMA Audits. 


Planning, Design, Installation, and Configuration of Production and Development Server Systems:

  • Windows Server 2008 r2, 2012 r2, 2016 Active Directory
  • Microsoft CRM Server 2011, 2013, 2015, 2016, and Dynamics 365
  • Microsoft SQL Server 2008 r2, 2012, 2014, 2016
  • Microsoft Exchange Server 2010, 2013, 2016, Online
  • Microsoft Sharepoint Server 2013 SP1, Online
  • Microsoft Server 2008 r2 and 2012 r2 Terminal Server
  • Microsoft Forefront TMG Server
  • Microsoft Windows 7
  • Microsoft Windows 10
  • MacOS


Installation, and Configuration of Production and Development Virtualization Systems:

  • Microsoft Hyper-V Server 2012 r2
  • VMware ESXi v5.x


Installation and Configuration of Telephone Systems:

  • Siemens HiPath 3000 Telephone System
  • xPressions Fax and Voicemail System
  • Siemens Optipoint series IP Telephones
  • Alcatel Lucent IP Desktop Softphone


Planning, Design, Installation, and Configuration of Production and Development Network Systems:

  • 10 Gigabit Layer 2/3 Fibre and Ethernet Networks
  • Wireless Networking with Repeaters


Installation, and Configuration of Client Systems:

  • Lenovo ThinkCentre series desktops
  • Lenovo Edge series notebooks
  • Lenovo ThinkPad series notebooks
  • Lenovo 2 in 1 Yoga series notebook/tablet
  • Dell Latitude series notebooks
  • Dell Studio series notebooks
  • Dell Vostro series notebooks
  • Dell XPS series notebooks
  • Dell Dimension series workstations
  • Dell Inspirion series workstations
  • Dell Optiplex series workstations (Configured as Thin Clients)
  • HP Elitebook series notebooks
  • Apple MacBook Pro series notebooks


Configuration of Mobil Systems:

  • Apple Iphones
  • Apple Ipads
  • Android devices
  • Microsoft Surface RT and Pros


Managing of Backup Systems:

  • Windows Server Backup
  • Microsoft SQL Server Database Backups


Customer Support:

  • Level 3 Support for xRM1 Business Solutions for CRM 2011, 2013, 2015, 2016, and Dynamics 365:
  • Project Management
  • Human Resources Management
  • Idea Management

Betriebssysteme

Windows
Experte
Ubuntu
Basics
iOS
Fortgeschritten
OSX
Fortgeschritten

Relevant projects:

  • HACCP Norm and ISO 9001 Certificate implementation Gastro Grupa Croatia
  • Spearheaded six times 100% wall-to-wall inventory for FOB Shindand, FOB Harat, FOB Stone. Success rate 96-98%
  • Eight times DCMA Audits 2011-2014 passed a success rate of 98% (FAR 52.245-1)
  • Windows XP to Windows 7 migration for more than 200 clients
  • Windows 7 to Windows 10 migration for more than 2000 clients
  • Windows 7 to Thinclient migration for more than 1200 users
  • Move project for Euler Hermes main office in Hamburg for 900 users
  • Move project for Euler Hermes branch offices Berlin, Munich, Cologne ca. 200 users
  • Different IT client-based hardware migrations

Einsatzorte

Einsatzorte

Munich (+100km)
Deutschland, Schweiz, Österreich
möglich

Projekte

Projekte

9 months
2023-10 - 2024-06

Next Ventures (South Germany)

IT System Administrator
IT System Administrator
? 2nd Level Support for different projects - German speaking customers;
5 years 4 months
2018-06 - 2023-09

Euler Hermes Allianz Trade (Hamburg, Germany)

IT System Administrator ?Team lead?
IT System Administrator ?Team lead?
? Team lead for a team of 4 on-site support technicians;
? Different project preparation and execution;
? Recruiting and Onboarding for new TCS team members;
? Supporting Allianz Technology with different IT projects and tests;
? Active Directory and Group Policy Management Console (User creation, Group Policy configuration and assignment, structuring of Organizational Units and Objects);
? Ticketing System (Service-Now at Administrator level - Incidents, Service Requests,
Inventory, Report Creation and Analysis, etc.);
? Software Deployment and Assignment (SCCM, HP Device Manager, Safe, AirWatch, RSA);
? Hardware Procurement (direct contact with suppliers for purchase and maintenance of the equipment, when necessary);
? Local Server maintenance (patching, cabling, physical network structure);
? Virtual Machine Server monitoring (DHCP, Printer, Exchange, Domain Controller, and Proxy with Hyper-V);
? VMware vSphere management;
? Preparation of end user computers (Standard Image Creation, PXE, software installation
and hardware assemblage with peripherals and network connections, from PC to server room);
? Creation of manuals and guidelines of easy-understanding by end users;
? Support in person and over telephone and chat (Skype for Business, Team Viewer, Windows
Remote Assistance, Desktop Connection);
? Alcatel Lucent IP Desktop Softphone;
? Repairing and replacing equipment as necessary (Printers, Peripherals, Laptops/Desktop reassembling with different parts);
? Testing new technology (ex: alternative OS test before mass distribution for new thin clients,
including data collection, bug reports, etc).
21 years 7 months
2000-12 - 2022-06

CALOR d.o.o.

Business owner
Business owner

? General administration and organization;

? Project & workflow organization;

? Day to day business workflow.

7 months
2017-12 - 2018-06

Military related job

NATO security clearance
NATO security clearance
? Military Logistics
? Military Property
2 years 2 months
2015-10 - 2017-11

itara GmbH (Würzburg, Germany)

2nd level IT support & CRM Consultant
2nd level IT support & CRM Consultant
? Providing second level CRM/Dynamics 365 support to customers;
? Office 365 Administration;
? CRM Ticketing system;
? Consulting customers regarding & managing CRM/Dynamics;
? Assisting System Administrator with daily tasks;
? LAN, WLAN & Wi-Fi Support;
? Liaison between the customer and the development team;
? Consulting customers regarding CRM data migration & data import/export;
? Consulting customers about & managing CRM Portals;
? Managing hardware, AD, Exchange, Outlook, VMware, Windows 7, Windows 10, and helpdesk support to the onsite staff.
3 years
2011-08 - 2014-07

DynCorp International (Herat, Afghanistan)

Property Specialist
Property Specialist
? Providing technical assistance to individual hand receipt holders;
? Ensuring daily, weekly and monthly reports are accurately submitted to the Property Manager in a timely manner;
? Providing overview of the various functional areas of Government Property;
? Internal ?pre? DCMA Auditor;
? Other Military related jobs.
9 years 3 months
2002-03 - 2011-05

Eprom (Slavonski Brod, Croatia)

IT Technician
IT Technician
? Managing AD, providing IT support to the customers;
? Prioritizing and scheduling problem resolutions and communicating them to other members of the IT staff when required;
? Performing preventative maintenance, including checking and cleaning workstations, printers, and peripherals. Installing, configuring, supporting, testing, maintaining, documenting, monitoring and troubleshooting the end-user client hardware;
? Providing feedback about new hardware and software.

Aus- und Weiterbildung

Aus- und Weiterbildung

1 year 1 month
2018-01 - 2019-01

Faculty Development Program

Tata Consultancy Services Germany GmbH
Tata Consultancy Services Germany GmbH
1 year 1 month
2018-01 - 2019-01

ITIL Foundation Course

ITIL Foundation Course
ITIL Foundation Course
2 years
2010-01 - 2011-12

IT System Administrator

Algebra College, Microsoft Certified Partner
Algebra College, Microsoft Certified Partner
1 year 1 month
2006-01 - 2007-01

HACCP Auditor

Mating, Intellect Business Solutions
Mating, Intellect Business Solutions
4 years
2000-01 - 2003-12

Computer Serviceman

Ivora International
Ivora International

Position

Position


Kompetenzen

Kompetenzen

Top-Skills

IT System Admin Customer support User-Support Windows Remote Assistance Active Directory Service Desk Server Infrastructure Mobility Hardware Property Management Logistics Windows 10 CRM Server MacOS iOS

Produkte / Standards / Erfahrungen / Methoden

Skills

  • HACCP Norm and ISO 9001 Certificate implementation Gastro Grupa Croatia
  • Spearheaded six times 100% wall to wall inventory for FOB Shindand, FOB Harat, FOB Stone. Success rate 96-98%
  • Eight times DCMA Audits 2011-2014 passed a success rate 98% (FAR 52.245-1)
  • Windows XP to Windows 7 migration for more than 200 clients
  • Windows 7 to Windows 10 migration for more than 2000 clients
  • Windows 7 to Thinclient migration for more than 1200 users
  • Move project for Euler Hermes main office in Hamburg for 900 users
  • Move project for Euler Hermes branch offices Berlin, Munich, Cologne ca. 200 users
  • Different IT client-based hardware migrations
  • Service Desk: level 1 and 2 troubleshooting desk-side support, Service-Now, general features and configurations of Windows XP, 7 and 10, various remote tools (Remote Desktop Connection, Team Viewer, Skype for Business, Windows Remote Assistance, Director, etc)
  • Server Infrastructure: Active Directory, Group Policy Manager, SCCM, Windows Server Datacenter, Exchange Management Console, DHCP, Proxy,
  • Network: server patching, PXE, Citrix Receiver/Workspace, Netscaler, different types of VPN, Cisco Packet Tracer, cloud services, network server-folder structure, access, mapping, logon scripting and network protocols
  • Mobility: Airwatch Mobile Device Management, Intelligent Hub, LookOut for Work, Android, iOS.
  • Security: McAfee, Bit locker, SOPHOS Safeguard, RSA, SafeQ, corporate security
  • Hardware: Printers (mainly Lexmark and Konica Minolta), desktop, laptops, peripherals, thin clients, OS re-imaging through PXE or with flash drives
  • People skills: extensive experience with professional communication. Internal experience as leader of a 14-person team and external experience as a direct point of contact for customers.
  • Reporting: deep knowledge acquired in basic package of Office due to work experience especially Word, Excel, Power Point, Outlook and OneNote;
  • Training: extensive experience with coaching and teaching in different fields for very different audiences, from language to IT.
  • Military Logistics and Property Management: Acquisition, receiving, identification, records, movement, storage, physical inventories, reporting, consumption, utilization, maintenance, sub-contracts, disposition (PCARSS, FWT), and property closeouts. Successfully passed eight DCMA Audits. 


Planning, Design, Installation, and Configuration of Production and Development Server Systems:

  • Windows Server 2008 r2, 2012 r2, 2016 Active Directory
  • Microsoft CRM Server 2011, 2013, 2015, 2016, and Dynamics 365
  • Microsoft SQL Server 2008 r2, 2012, 2014, 2016
  • Microsoft Exchange Server 2010, 2013, 2016, Online
  • Microsoft Sharepoint Server 2013 SP1, Online
  • Microsoft Server 2008 r2 and 2012 r2 Terminal Server
  • Microsoft Forefront TMG Server
  • Microsoft Windows 7
  • Microsoft Windows 10
  • MacOS


Installation, and Configuration of Production and Development Virtualization Systems:

  • Microsoft Hyper-V Server 2012 r2
  • VMware ESXi v5.x


Installation and Configuration of Telephone Systems:

  • Siemens HiPath 3000 Telephone System
  • xPressions Fax and Voicemail System
  • Siemens Optipoint series IP Telephones
  • Alcatel Lucent IP Desktop Softphone


Planning, Design, Installation, and Configuration of Production and Development Network Systems:

  • 10 Gigabit Layer 2/3 Fibre and Ethernet Networks
  • Wireless Networking with Repeaters


Installation, and Configuration of Client Systems:

  • Lenovo ThinkCentre series desktops
  • Lenovo Edge series notebooks
  • Lenovo ThinkPad series notebooks
  • Lenovo 2 in 1 Yoga series notebook/tablet
  • Dell Latitude series notebooks
  • Dell Studio series notebooks
  • Dell Vostro series notebooks
  • Dell XPS series notebooks
  • Dell Dimension series workstations
  • Dell Inspirion series workstations
  • Dell Optiplex series workstations (Configured as Thin Clients)
  • HP Elitebook series notebooks
  • Apple MacBook Pro series notebooks


Configuration of Mobil Systems:

  • Apple Iphones
  • Apple Ipads
  • Android devices
  • Microsoft Surface RT and Pros


Managing of Backup Systems:

  • Windows Server Backup
  • Microsoft SQL Server Database Backups


Customer Support:

  • Level 3 Support for xRM1 Business Solutions for CRM 2011, 2013, 2015, 2016, and Dynamics 365:
  • Project Management
  • Human Resources Management
  • Idea Management

Betriebssysteme

Windows
Experte
Ubuntu
Basics
iOS
Fortgeschritten
OSX
Fortgeschritten

Relevant projects:

  • HACCP Norm and ISO 9001 Certificate implementation Gastro Grupa Croatia
  • Spearheaded six times 100% wall-to-wall inventory for FOB Shindand, FOB Harat, FOB Stone. Success rate 96-98%
  • Eight times DCMA Audits 2011-2014 passed a success rate of 98% (FAR 52.245-1)
  • Windows XP to Windows 7 migration for more than 200 clients
  • Windows 7 to Windows 10 migration for more than 2000 clients
  • Windows 7 to Thinclient migration for more than 1200 users
  • Move project for Euler Hermes main office in Hamburg for 900 users
  • Move project for Euler Hermes branch offices Berlin, Munich, Cologne ca. 200 users
  • Different IT client-based hardware migrations

Vertrauen Sie auf Randstad

Im Bereich Freelancing
Im Bereich Arbeitnehmerüberlassung / Personalvermittlung

Fragen?

Rufen Sie uns an +49 89 500316-300 oder schreiben Sie uns:

Das Freelancer-Portal

Direktester geht's nicht! Ganz einfach Freelancer finden und direkt Kontakt aufnehmen.