Implementation- and result-oriented personality with extensive management experience in the areas of Marketing & Sales, IT, and Business Development,
Aktualisiert am 15.10.2024
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 01.04.2025
Verfügbar zu: 0%
davon vor Ort: 100%
Programmmanagement
Agile Transformation
Projektmanagement/Projektleitung
Changemanagement
BPM
German
Muttersprache
English
business fluent

Einsatzorte

Einsatzorte

Deutschland, Schweiz, Österreich
möglich

Projekte

Projekte

2 years 3 months
2022-01 - 2024-03

Rework of the order & return processes

Transformation Lead Logistics on SAP S/4 HANA Java Atlassian Confluence Project Management ...
Transformation Lead Logistics on SAP S/4 HANA
  • Rework of the order & return processes for all our physical products as one of the core businesses processes 
  • Solution alignment with system integrator, company?s global finance systems as well as the third-party logistics partner 
  • Member of the Central PMO of company?s major transformation program to align cross-program dependencies ? local IT stack also in transformation 
  • Coordination of both 30+ TEF-sided project resources and the system integrator with 120+ FTEs on the project 
  • Success: Greenfield deployment of a local SAP platform at Telefónica followed by flawless operations
S/4HANA
Java Atlassian Confluence Project Management Leadership Changemanagement Supplier Management
Telefonica Germany
Munich
8 months
2021-05 - 2021-12

Marketing Strategy & Planning Central Europe

Management Consultant Balanced Scorecard Strategic Planning
Management Consultant

  • Definition of the Marketing Strategy for the newly introduced territory Central Europe in alignment with both associated Sales team and Global Marketing 
  • Deducting improvements to the organizational setup to foster collaboration and sharing of best practices across the countries 
  • Adapting the budget planning and operational spend management 
  • Success: Reworking Marketing scorecards with respect to upscaled digital excellences and motions in the Marketing Roadmap 

Salesforce
Balanced Scorecard Strategic Planning
Salesforce
Munich
1 year
2020-05 - 2021-04

Process harmonization, operational stability, and technical consolidation

Post-Merger Integration Lead Changemanagement Project Management
Post-Merger Integration Lead
  • End-to-end accountability for merging the businesses of two newspaper groups with more than 2.000 employees in less than one year 
  • Process harmonization, operational stability, and technical consolidation 
  • Establishment of a consolidated IT stack with an entirely new architecture for the online publishing branch 
  • Success: 100% business continuity (each page of each edition of all publications were published as well as all invoices were correctly processed) whilst re-working every single system 
SAP
Changemanagement Project Management
Bauer Media Group
Hybrid
5 months
2019-11 - 2020-03

IT Transformation

C-Level Advisor on IT Transformation Changemanagement Agile Transformation
C-Level Advisor on IT Transformation
  • Senior Advisory Service to CIOs of clients of the IT company Atos 
  • Focus on the topics leadership, transformation, and IT Management
Changemanagement Agile Transformation
Hybrid
1 year 1 month
2018-10 - 2019-10

Conception, negotiation, and implementation of a transformation of the IT department

Transformation Lead IT Agile Transformation Changemanagement Project Management ...
Transformation Lead IT

  • Conception, negotiation, and implementation of a transformation of the IT department with 165 internal employees into a modern, agile organization 
  • Definition and introduction of a company-wide product development process including the respective budget approval process 
  • Leading negotiations with the works council on organizational structure, definition of employee roles and possible reconciliation of interests, responsible for results
  • Ensuring the accompanying change management regarding concept as well as successful implementation
  • Introduction of an IT project portfolio management for the optimized allocation of development resources
  • Development and coordination of the underlying prioritization criteria with all IT stakeholders in the company
  • Success: Remediation of a significant backlog in terms of processes, governance, and organizational effectiveness in less than one year
  • Success: Establishment of a supplier and contract management: realized cost savings (Opex) in seven-digit amount within the current fiscal year 

Agile Transformation Changemanagement Project Management Leadership
Shy Deutschland
Munich
1 year 2 months
2017-04 - 2018-05

Development of the product area "Smart In-Store Communications"

Senior Business Developer Smart Retail Innovation Management Business Development
Senior Business Developer Smart Retail
  • Responsibility for the development of the product area "Smart In-Store Communications" with a direct reporting line to the Management Board 
  • Evaluation of market potential, product portfolio, market entry strategy and financial evaluation 
  • Alignment of use cases with marketing strategies and demands of potential clients 
  • Definition and establishment of operating procedures including negotiation of intra-company agreements at local and group-wide/international level 
  • Recruitment of the employees required for the operation in the areas of product management, technology, and sales 
Innovation Management Business Development
Telefónica Next GmbH
Munich
9 months
2016-07 - 2017-03

Management of trade marketing

Head of Trade Marketing
Head of Trade Marketing
  • Management of trade marketing in company?s retail unit, reporting to the Director Retail with 4 managers and a total of 44 internal employees
  • Budget responsibility ?17 million
  • Responsibility for the design and marketing of approx. 1,700 points of sale (of which approx. 1,200 shops under the O2 brand)
  • Business owner of all IT systems used at the point of sale for any functional enhancement and day-to-day operations
  • Central interface for all projects to increase quality, frequency and/or conversion rates in the retail sales channels
  • Conception and implementation of all sales trainings both as presence and web-based trainings
  • Success: launch of the innovative store concept "Store of the Future" in over 40 locations including five flagship stores
  • Success: Development and implementation of nationwide marketing measures as well as introduction of a new regional marketing process with realization of 66% FTE efficiency
Telefónica Germany
11 months
2015-08 - 2016-06

Acting, additional management

Head of Operations Support (acting)
Head of Operations Support (acting)
  • Acting, additional management of a department with 5 managers, 58 internal and 14 external employees
  • Responsibility for automated and manual settlement of advertising subsidies for all sales channels
  • Product and goods stocking of the shops incl. inventory protection
  • Editorial preparation and dissemination of the internal sales communication as well as the sales knowledge management
  • Processing complaints for commission settlement
  • Success: Creation and maintenance of process instructions for all operations in an O2 Store
Telefónica Germany
3 years
2013-07 - 2016-06

End-to-end responsibility for designing commission models

Head of Commissions & Targets
Head of Commissions & Targets
  • Leading a department with 2 managers, 28 internal and 7 external employees. Deputy to Director Multichannel Management
  • Budget responsibility of approx. 2.5 million euros
  • End-to-end responsibility for designing commission models of all sales channels 
  • Leading negotiations with the works councils of the affected organizational units regarding target agreements, commission models and values
  • Development of a completely new commission logic after the merger of Telefónica and E-Plus also reflecting the existing trade relations of the two companies to sales partners
  • Business owner of all IT systems required for commission processing. Core topics: Consolidation of the relevant systems after the merger of Telefónica and E-Plus, selection and introduction of a new, central IT platform for commissions.
  • Calculation and release for payment of all commission statements
  • Success: Definition of a data-driven allocation methodology for a commission budget of approximately ?500 million and the associated governance model. Efficiency increases of 12% in budget utilization realized.
Telefónica Germany
1 year 1 month
2012-06 - 2013-06

Management of a program

Program Manager ?Next Generation Service & Sales?
Program Manager ?Next Generation Service & Sales?
  • Management of a program for the transformation and transformation of all sales channels and customer care (offline & online). Reporting to management board
  • Definition and approval of the customer journey to be notified over the entire customer lifecycle and all contact points
  • Development of a strategy to reduce customer contacts and establish a sustainable self-service concept via Smartphone App
  • Success: Conception, evaluation, technical implementation, and operative introduction of the chat function on the company website as a new customer contact channel
Telefónica Germany
1 year 5 months
2011-01 - 2012-05

Management of a program

Head of Telefónica Global Technology Programme
Head of Telefónica Global Technology Programme
  • Management of a program for outsourcing IT operations, reporting to the management board and the Global CIO of the Telefónica Group (incl. 6-month stay in Madrid)
  • Definition of the functional and organizational scope for the carve-out
  • Legal and financial evaluation of the transfer mass and the procedure for formal certification
  • Presentation and coordination with the responsible works council committees
  • Success: Development and coordination of a governance model with the designated parent company Telefónica Global Technology, Madrid
Telefónica Germany
2 years 8 months
2008-05 - 2010-12

Capacity management and delivery planning

Head of Portfolio & Delivery Management
Head of Portfolio & Delivery Management
  • Management of a department with 3 managers, 21 internal and 14 external employees
  • Negotiation and allocation of the annual IT development budget, approx. ?80 million
  • Capacity management and delivery planning for approx. 140 system applications of the different IT stacks for the software releases
  • Program and project management for all IT projects implemented in the product development process and for the launch of major software releases
  • Success: introduction of the company?s first end-to-end product development process (incl. related performance management) and successful go-live of more than 95% of the initiated IT projects
Telefónica Germany
2 years 9 months
2005-08 - 2008-04

Management of the sub-project "DSL Hardware"

Senior Product Manager DSL Hardware & Mobile Phones
Senior Product Manager DSL Hardware & Mobile Phones
  • Management of the sub-project "DSL Hardware" within the scope of the market
  • Responsible for DSL router specification, manufacturer selection, contract negotiations, test specification, definition of logistics processes (forward and backward), instruction of sales & customer support, defining marketing strategy and measures
  • Success: launch of O2 DSL within only 11 months
  • Product management for mobile phones from the O2 brand portfolio. Accreditation of the firmware variant, coordination of the specified product adaptations, preparation of the required product information
Telefónica Germany
3 years 8 months
2001-12 - 2005-07

Development and implementation of a method for the specification of IT requirements

Consultant for Service Creation and Market Intelligence
Consultant for Service Creation and Market Intelligence
  • Development and implementation of a method for the specification of IT requirements based on the Unified Modelling Language (UML)
  • Application of the methodology in projects for service creation and commercialization of new technologies, e.g., IMS or DVB-H
  • Market and competition observation, trend research
Vodafone Group R&D

Aus- und Weiterbildung

Aus- und Weiterbildung

1997 ? 2003

Ludwig-Maximilians-University, Munich

Diploma in Economic Geography


1995 ? 1997

Bankhaus Reuschel & Co., Munich

Banker certified by the Chamber of Commerce


1985 ? 1994

Wilhelm-Hausenstein-Gymnasium, Munich

High School Certificate


Management Trainings

2019

Scaled Agile Training | Accenture


2016

Telefónica Global Management Programme | IESE Business School


2014

  • Leading High Performing Teams | Oxford Leadership
  • Lean Six Sigma Yellow Belt | Telefónica Germany


2010

  • Top Talent Programme for Leaders | Telefónica Germany
  • SCRUM Master | Scrum, Inc.
  • Leading Self (Management Training) | Oxford Leadership


2009

Professional Management Programme | Munich Leadership Group

Kompetenzen

Kompetenzen

Top-Skills

Programmmanagement Agile Transformation Projektmanagement/Projektleitung Changemanagement BPM

Produkte / Standards / Erfahrungen / Methoden

AT A GLANCE

  • Implementation- and result-oriented personality with extensive management experience in the areas of Marketing & Sales, IT, and Business Development, primarily in the telecommunications and media industry
  • Biggest Successes:
    • Greenfield introduction of SAP S/4 HANA consolidating all legacy logistics systems into a state-of-the-art platform at a leading German Telco player
    • Setting up the ways of working in a newly created pan-European unit for Marketing Planning and Strategy at one of the world?s leading tech companies for CloudCRM
    • Post-merger integration of two newspaper houses delivered in time, budget, quality, and achieving all aspired synergy targets
    • DevOps transformation at a TV broadcaster without impacts on the daily operations
    • Establishment of a central allocation of sales commissions in all channels including the calculation, technical implementation, and operations
    • Re-definition of the Trade Marketing department for 1100+ own-branded POS incl. POS design, marketing planning and POS technologies
  • Budget responsibility of ?17m, responsible to allocate ?500m
  • Leadership responsibility for up to 7 managers and 90 employees
  • Convincing team player with pronounced skills for target group-oriented communication and presentation
  • High degree of endurance and resilience as a basis to lead through daily operations as well as change and transformation
  • Characteristics: data-driven | analytical | goal- and solution-oriented | empathetic | structured | resilient | brave | motivational

Einsatzorte

Einsatzorte

Deutschland, Schweiz, Österreich
möglich

Projekte

Projekte

2 years 3 months
2022-01 - 2024-03

Rework of the order & return processes

Transformation Lead Logistics on SAP S/4 HANA Java Atlassian Confluence Project Management ...
Transformation Lead Logistics on SAP S/4 HANA
  • Rework of the order & return processes for all our physical products as one of the core businesses processes 
  • Solution alignment with system integrator, company?s global finance systems as well as the third-party logistics partner 
  • Member of the Central PMO of company?s major transformation program to align cross-program dependencies ? local IT stack also in transformation 
  • Coordination of both 30+ TEF-sided project resources and the system integrator with 120+ FTEs on the project 
  • Success: Greenfield deployment of a local SAP platform at Telefónica followed by flawless operations
S/4HANA
Java Atlassian Confluence Project Management Leadership Changemanagement Supplier Management
Telefonica Germany
Munich
8 months
2021-05 - 2021-12

Marketing Strategy & Planning Central Europe

Management Consultant Balanced Scorecard Strategic Planning
Management Consultant

  • Definition of the Marketing Strategy for the newly introduced territory Central Europe in alignment with both associated Sales team and Global Marketing 
  • Deducting improvements to the organizational setup to foster collaboration and sharing of best practices across the countries 
  • Adapting the budget planning and operational spend management 
  • Success: Reworking Marketing scorecards with respect to upscaled digital excellences and motions in the Marketing Roadmap 

Salesforce
Balanced Scorecard Strategic Planning
Salesforce
Munich
1 year
2020-05 - 2021-04

Process harmonization, operational stability, and technical consolidation

Post-Merger Integration Lead Changemanagement Project Management
Post-Merger Integration Lead
  • End-to-end accountability for merging the businesses of two newspaper groups with more than 2.000 employees in less than one year 
  • Process harmonization, operational stability, and technical consolidation 
  • Establishment of a consolidated IT stack with an entirely new architecture for the online publishing branch 
  • Success: 100% business continuity (each page of each edition of all publications were published as well as all invoices were correctly processed) whilst re-working every single system 
SAP
Changemanagement Project Management
Bauer Media Group
Hybrid
5 months
2019-11 - 2020-03

IT Transformation

C-Level Advisor on IT Transformation Changemanagement Agile Transformation
C-Level Advisor on IT Transformation
  • Senior Advisory Service to CIOs of clients of the IT company Atos 
  • Focus on the topics leadership, transformation, and IT Management
Changemanagement Agile Transformation
Hybrid
1 year 1 month
2018-10 - 2019-10

Conception, negotiation, and implementation of a transformation of the IT department

Transformation Lead IT Agile Transformation Changemanagement Project Management ...
Transformation Lead IT

  • Conception, negotiation, and implementation of a transformation of the IT department with 165 internal employees into a modern, agile organization 
  • Definition and introduction of a company-wide product development process including the respective budget approval process 
  • Leading negotiations with the works council on organizational structure, definition of employee roles and possible reconciliation of interests, responsible for results
  • Ensuring the accompanying change management regarding concept as well as successful implementation
  • Introduction of an IT project portfolio management for the optimized allocation of development resources
  • Development and coordination of the underlying prioritization criteria with all IT stakeholders in the company
  • Success: Remediation of a significant backlog in terms of processes, governance, and organizational effectiveness in less than one year
  • Success: Establishment of a supplier and contract management: realized cost savings (Opex) in seven-digit amount within the current fiscal year 

Agile Transformation Changemanagement Project Management Leadership
Shy Deutschland
Munich
1 year 2 months
2017-04 - 2018-05

Development of the product area "Smart In-Store Communications"

Senior Business Developer Smart Retail Innovation Management Business Development
Senior Business Developer Smart Retail
  • Responsibility for the development of the product area "Smart In-Store Communications" with a direct reporting line to the Management Board 
  • Evaluation of market potential, product portfolio, market entry strategy and financial evaluation 
  • Alignment of use cases with marketing strategies and demands of potential clients 
  • Definition and establishment of operating procedures including negotiation of intra-company agreements at local and group-wide/international level 
  • Recruitment of the employees required for the operation in the areas of product management, technology, and sales 
Innovation Management Business Development
Telefónica Next GmbH
Munich
9 months
2016-07 - 2017-03

Management of trade marketing

Head of Trade Marketing
Head of Trade Marketing
  • Management of trade marketing in company?s retail unit, reporting to the Director Retail with 4 managers and a total of 44 internal employees
  • Budget responsibility ?17 million
  • Responsibility for the design and marketing of approx. 1,700 points of sale (of which approx. 1,200 shops under the O2 brand)
  • Business owner of all IT systems used at the point of sale for any functional enhancement and day-to-day operations
  • Central interface for all projects to increase quality, frequency and/or conversion rates in the retail sales channels
  • Conception and implementation of all sales trainings both as presence and web-based trainings
  • Success: launch of the innovative store concept "Store of the Future" in over 40 locations including five flagship stores
  • Success: Development and implementation of nationwide marketing measures as well as introduction of a new regional marketing process with realization of 66% FTE efficiency
Telefónica Germany
11 months
2015-08 - 2016-06

Acting, additional management

Head of Operations Support (acting)
Head of Operations Support (acting)
  • Acting, additional management of a department with 5 managers, 58 internal and 14 external employees
  • Responsibility for automated and manual settlement of advertising subsidies for all sales channels
  • Product and goods stocking of the shops incl. inventory protection
  • Editorial preparation and dissemination of the internal sales communication as well as the sales knowledge management
  • Processing complaints for commission settlement
  • Success: Creation and maintenance of process instructions for all operations in an O2 Store
Telefónica Germany
3 years
2013-07 - 2016-06

End-to-end responsibility for designing commission models

Head of Commissions & Targets
Head of Commissions & Targets
  • Leading a department with 2 managers, 28 internal and 7 external employees. Deputy to Director Multichannel Management
  • Budget responsibility of approx. 2.5 million euros
  • End-to-end responsibility for designing commission models of all sales channels 
  • Leading negotiations with the works councils of the affected organizational units regarding target agreements, commission models and values
  • Development of a completely new commission logic after the merger of Telefónica and E-Plus also reflecting the existing trade relations of the two companies to sales partners
  • Business owner of all IT systems required for commission processing. Core topics: Consolidation of the relevant systems after the merger of Telefónica and E-Plus, selection and introduction of a new, central IT platform for commissions.
  • Calculation and release for payment of all commission statements
  • Success: Definition of a data-driven allocation methodology for a commission budget of approximately ?500 million and the associated governance model. Efficiency increases of 12% in budget utilization realized.
Telefónica Germany
1 year 1 month
2012-06 - 2013-06

Management of a program

Program Manager ?Next Generation Service & Sales?
Program Manager ?Next Generation Service & Sales?
  • Management of a program for the transformation and transformation of all sales channels and customer care (offline & online). Reporting to management board
  • Definition and approval of the customer journey to be notified over the entire customer lifecycle and all contact points
  • Development of a strategy to reduce customer contacts and establish a sustainable self-service concept via Smartphone App
  • Success: Conception, evaluation, technical implementation, and operative introduction of the chat function on the company website as a new customer contact channel
Telefónica Germany
1 year 5 months
2011-01 - 2012-05

Management of a program

Head of Telefónica Global Technology Programme
Head of Telefónica Global Technology Programme
  • Management of a program for outsourcing IT operations, reporting to the management board and the Global CIO of the Telefónica Group (incl. 6-month stay in Madrid)
  • Definition of the functional and organizational scope for the carve-out
  • Legal and financial evaluation of the transfer mass and the procedure for formal certification
  • Presentation and coordination with the responsible works council committees
  • Success: Development and coordination of a governance model with the designated parent company Telefónica Global Technology, Madrid
Telefónica Germany
2 years 8 months
2008-05 - 2010-12

Capacity management and delivery planning

Head of Portfolio & Delivery Management
Head of Portfolio & Delivery Management
  • Management of a department with 3 managers, 21 internal and 14 external employees
  • Negotiation and allocation of the annual IT development budget, approx. ?80 million
  • Capacity management and delivery planning for approx. 140 system applications of the different IT stacks for the software releases
  • Program and project management for all IT projects implemented in the product development process and for the launch of major software releases
  • Success: introduction of the company?s first end-to-end product development process (incl. related performance management) and successful go-live of more than 95% of the initiated IT projects
Telefónica Germany
2 years 9 months
2005-08 - 2008-04

Management of the sub-project "DSL Hardware"

Senior Product Manager DSL Hardware & Mobile Phones
Senior Product Manager DSL Hardware & Mobile Phones
  • Management of the sub-project "DSL Hardware" within the scope of the market
  • Responsible for DSL router specification, manufacturer selection, contract negotiations, test specification, definition of logistics processes (forward and backward), instruction of sales & customer support, defining marketing strategy and measures
  • Success: launch of O2 DSL within only 11 months
  • Product management for mobile phones from the O2 brand portfolio. Accreditation of the firmware variant, coordination of the specified product adaptations, preparation of the required product information
Telefónica Germany
3 years 8 months
2001-12 - 2005-07

Development and implementation of a method for the specification of IT requirements

Consultant for Service Creation and Market Intelligence
Consultant for Service Creation and Market Intelligence
  • Development and implementation of a method for the specification of IT requirements based on the Unified Modelling Language (UML)
  • Application of the methodology in projects for service creation and commercialization of new technologies, e.g., IMS or DVB-H
  • Market and competition observation, trend research
Vodafone Group R&D

Aus- und Weiterbildung

Aus- und Weiterbildung

1997 ? 2003

Ludwig-Maximilians-University, Munich

Diploma in Economic Geography


1995 ? 1997

Bankhaus Reuschel & Co., Munich

Banker certified by the Chamber of Commerce


1985 ? 1994

Wilhelm-Hausenstein-Gymnasium, Munich

High School Certificate


Management Trainings

2019

Scaled Agile Training | Accenture


2016

Telefónica Global Management Programme | IESE Business School


2014

  • Leading High Performing Teams | Oxford Leadership
  • Lean Six Sigma Yellow Belt | Telefónica Germany


2010

  • Top Talent Programme for Leaders | Telefónica Germany
  • SCRUM Master | Scrum, Inc.
  • Leading Self (Management Training) | Oxford Leadership


2009

Professional Management Programme | Munich Leadership Group

Kompetenzen

Kompetenzen

Top-Skills

Programmmanagement Agile Transformation Projektmanagement/Projektleitung Changemanagement BPM

Produkte / Standards / Erfahrungen / Methoden

AT A GLANCE

  • Implementation- and result-oriented personality with extensive management experience in the areas of Marketing & Sales, IT, and Business Development, primarily in the telecommunications and media industry
  • Biggest Successes:
    • Greenfield introduction of SAP S/4 HANA consolidating all legacy logistics systems into a state-of-the-art platform at a leading German Telco player
    • Setting up the ways of working in a newly created pan-European unit for Marketing Planning and Strategy at one of the world?s leading tech companies for CloudCRM
    • Post-merger integration of two newspaper houses delivered in time, budget, quality, and achieving all aspired synergy targets
    • DevOps transformation at a TV broadcaster without impacts on the daily operations
    • Establishment of a central allocation of sales commissions in all channels including the calculation, technical implementation, and operations
    • Re-definition of the Trade Marketing department for 1100+ own-branded POS incl. POS design, marketing planning and POS technologies
  • Budget responsibility of ?17m, responsible to allocate ?500m
  • Leadership responsibility for up to 7 managers and 90 employees
  • Convincing team player with pronounced skills for target group-oriented communication and presentation
  • High degree of endurance and resilience as a basis to lead through daily operations as well as change and transformation
  • Characteristics: data-driven | analytical | goal- and solution-oriented | empathetic | structured | resilient | brave | motivational

Vertrauen Sie auf Randstad

Im Bereich Freelancing
Im Bereich Arbeitnehmerüberlassung / Personalvermittlung

Fragen?

Rufen Sie uns an +49 89 500316-300 oder schreiben Sie uns:

Das Freelancer-Portal

Direktester geht's nicht! Ganz einfach Freelancer finden und direkt Kontakt aufnehmen.