Transformation Projects in an outsourced environment, Project and Portfolio Team
IBM IT managed Service
PRINCE2 Project Management
extensive Stakeholder Management
3rd party Management, internal and external suppliers
Quality Management
Risk and Issue Management, Dependencies and critical paths
Budget control/responsibility
Internal & external Stakeholder meetings
Planning/analysis with complex dependencies
Migration Strategies
Change Management and End-User communications
ITIL Service Delivery: SLA, Availability
Capacity
Continuity
Financials
ITIL Service Support: Change, Incident, Problem, Release Management, Configuration management
Projects include:
Planning of :Infrastructure and Network
Server Virtualisation
Data Center Technologies, -implementation
Architecture and High Level/Low Level Design
IaaS
Processes and operational Standards
Complex VDI Windows7 and PST Migration with End-User devices Rollout (approx 2000 Laptops, Mobile Devices)
Desktop Images
End-User Transformation and Communications
Virtual Desktop Infrastructure, Citrix Farm, Provisioning, XenApp, VDI, Data Centre Consolidation with new connectivity to electronic stock exchange/Trading (Reuters, LIFFE, TheIce, Bloomberg, APX Eurolight etc)
Portfolio of projects between £10k and £1m in an outsourced environment including Infrastructure, first and single customer contact for the workstreams. Key stakeholder Management
Liaisons between technology and business groups
RfS
Requirements gathering, Business Analysis and Solutioning
managing project managers
ITIL Service Delivery: SLA, OLA, Availability
ITIL Service Support: Change, Incident, Problem, Release Management
PRINCE2 Project Management
PMO, PID, Project Planning
Requirements
Stakeholder Management
HLD, LLD, Functional Specification
Technical Architecture
Scope
Resource and Budget planning
IT Procurement
Forecasting
cash flow
Tolerances
Change Management
multiple concurrent workstreams and projects
Dependencies
3rd party Management
Integration
Quality Management
Documentation
Risk and Issue Management
Dependencies and critical path
Weekly/daily progress meetings (Internal and with client representatives)
Internal steering committee
Reporting
proactive Monitoring and Tracking
Content Management System
Project Delivery
Implementation Management and detailed task planning/analysis with dependencies
Master Plans
Matrix Management, Milestones
Strategies
setup and agree Service Support Models
BAU transition
ITIL Service Delivery: SLA, OLA, Availability
ITIL Service Support: Change, Incident, Problem, Release Management
Managed Projects include:
Infrastructure and Network
LAN, WAN
VPN Server related projects (Cable & Wireless, AT&T) , Windows/SQL Servers
VMWare/Configurations
Server Virtualisation
IaaS
ESX
SAN
Data Center Technologies, -implementation
Architecture and Design
Processes and operational Standards
Many Design/Build/Test/Handover into BAU projects
Server Security Scanning
Citrix publishing
IT Security: User Access Management, Global Authentication SSO, User IDs, Policies, Audits, Ports/Firewall, Sanctuary Device encryption and test strategy
Server Security Scanning.
Foundstone Scanning
PixAlert
VitalQiP
Enterprise wide Applications’ Transition & Transformations, Migration, Upgrades and Packaging and their implementation & deployment
Decommissioning
Remedy
Tivoli
Data Warehouse: Centralised MI Shared Infrastructure
managing a 700m £ project with a huge UK Bank in an outsourced environment
Financial Services
Rollout
Transformation of > 2000 branches and offices (5 up to 2000 employees) from legacy telephony environments to an IPT solution using Cisco Communication Manager/VoIP.
More than 60,000 handsets were installed during this 2 years project.
The project was the Winner of ‘The Banker’ Technology Award 2008 in the 'Infrastructure Strategy category
ATOC Railway Industry, London, Capgemini CGEY Birmingham and Global Crossing, UK
Tasks
> 150m USD Software development project
project portfolio, extensive business analysis, technical design, build, test, Business Implementation of a new national railway seat reservation system (NRS) as an outsourced application.
The project went live on Dec/27/2004 on time and within the budget limits.
The NRS project is the 2005 winner of the British Computer Society selected projects
Industries
Blue Chips
BIG 4
Financial Services
Insurance
Bank
Railways
Retail
Pharma
Utility
Manufacturers
Telecommunication
Skills
Programming Languages
Assembler
Basic
C
C++
DCL
Fortran
Imake, GNU-Make, Make-Maker etc...
Shell
Tcl/Tk
TeX, LaTeX
Xt, Motif
Operating Systems
AOS/VS
Apollo Domain OS
BS2000
Dos
Echtzeitbetriebssysteme
HPUX
IBM ISPF
IRIX
MPE
MS-DOS
MVS, OS/390
NCR ITX / Galaxy
Novell
OS/2
OS/400
OS/9
OSF/Motif
RSX-11
RT-11
SUN OS, Solaris
Tandem
Unix
VM
VMS
Windows
Windows CE
Language Skills
English
German
Swiss German
Hardware
Apollo Domain
AS/400
Ascii/X - Terminals
Data General
Digital
Drucker
Echtzeitsysteme
Emulatoren
HP
IBM Großrechner
IBM RS6000
Intergraph
Messgeräte
Modem
NEC
NEXT Workstation
Nixdorf
PC
PDP
Plotter
Prozessrechner
Siemens Großrechner
Siemens MX
Silicon-Graphics
SNI RM-Rechner
Steuer und Regelsysteme
SUN
Tandem
VAX
Data Communication
ATM
CICS
CORBA
EDIFACT
Ethernet
FDDI
FTAM
HDLC
HDSL
IBM LAN Server
IMS/DC
Internet, Intranet
ISDN
ISO/OSI
ISPF-DMS
LAN, LAN Manager
LU6.2
Message Queuing
NetBios
Novell
OS/2 Netzwerk
OSF/DCE
parallele Schnittstelle
Proprietäre Protokolle
Public Networks
RFC
Router
RPC
RS232
SMTP
SNA
SNMP
TCP/IP
Token Ring
Voice
VTAM
Windows Netzwerk
Winsock
X.400 X.25 X.225 X.75...
Products / Standards / Experiences
Project Management Experiences
Project Management Methodology:
PRINCE2 Foundation and Practitioner certified/accreditation
Key Skills Summary:
Programme Management, EPM, full cycle Project Management, PRINCE 2 Project Portfolio, Contract Management, Customer Facing, Consultancy, Stakeholder Management, Business Analysis, Business Case, Feasibility, Design, Presentations, Scope, PMO, Governance, Budget and Resource Management, Forecasting, People-Management, Team Building; Matrix Management, RAID Reporting, Risk and Issue Management, Quality, Change Management, Reporting up to Executive Levels
multiple concurrent projects at one time
Organisation
detailed Planning with dependencies
Service Management, ITIL Service Delivery, Supplier Management, 3rd party Management; Offshore
Outsourcing
Transition & Transformation
Application Software
MS Office Word/Excel/PowerPoint
MS Project, EPM, MS Outlook, Visio, MS Sharepoint, IBM Maximo, BMC Remedy, ServiceNow
Technical Experiences in Projects
Additional Knowledgements:
Infrastructure:
system architectures within C/S n-tier systems, technical and functional architecture of C/S-application- and networking concepts, solutioning and implementation
Data Center-Technologies
IaaS
Virtualisation
Server provisioning and decommissioning
SAN, Capacity and Performance Management
Active Directory, MS Exchange, Rollout of End-User devices