Working Area: Enterprise Content Management, Consultant

• Managing the branch of Imageware AG in abroad
• IT Consultant (IT Service Management, Project Management)
• Leading Document and Workflow Projects
  
  • Opentext eDOCS
  • Imanage Work
  • Bimser eba
• Leading Trainings
  
  • ITIL Foundation, Service Strategy, Operation Processes
  • Project Management
  • Business Analysis

IT Consultant / Senior IT Service Manager as Freelancer

• Introduction service Management in the HP BSC
• Developing Service Catalogue Management and Service Specification
• Analysis of the IT Service Management service lifecycle processes (Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement)
• Analysis of the IT process execution – efficiency and effectiveness of the single steps, verify the understanding of the delivery unity and verifying of the applicability, identification of leaks, preparation of measures of improvement, requirements of the tool, drawing of vision-aims
• Developing of tasks, competencies and responsibilities for a Service Management implementation
• Revision of the IT Transition and Operation processes (Service Transition, Incident Management, Problem Management, Event Management, Request Fulfilment, Access Management, Operations Management, Appl?cation Management and Service Desk)

Working Area:

Accounting, Client Booking, Securities, Payment Services, Streetside Interfaces (SWIFT, FinanceIP), IT and Telecommunication

Senior IT Service Manager

• Implementing of IT Service Solutions, optimization of existing IT Services and support processes
• Elaboration of Service Level Agreements according to Business Requirements and defining KPI's
• Optimizing, Monitoring and Reporting of IT Service and Applications in Matters of Cost, Quality and Performance
• Leading or taking part of Task Forces and Incident Management activities
• Providing and increasing of Quality standards regarding Security, High Availability and Performance of IT Services in accordance with Service Level Agreement and Operational Level Agreements

Senior Project Manager

• Managing strategic IT Projects (up to 3 mio. CHF)
• Leading up to 30 people (multicultural teams) with budget responsibility
• Planning of internal and external (offshore) resources
• Responsibility of the project communication and reporting to stakeholder (IT Senior Management and Business)
• Establish the production environment and maintenance (change management, incident management, support organisation)
• Establish and maintenance of the project documentation 

Test Manager

• Leading of the test team in the projects
• Establish the infrastructure and environment
• Develop the test scenarios and test cases
• Responsible for preparing, documentation and execution of the tests

Business Continuity Management (BCM) Coordinator

• BCM Overall responsibility in Department Corebanking
• Responsible for preparing, documentation and execution of the IT Disaster Recovery tests

IT System Manager

• Responsible for the IT-platform of the research division „Computational Chemistry“
• Evaluation, planning and procurement of hardware and software
• Integration of systems in the university network environment
• Implementation and launching of Unix- and Microsoft-Systems
• Implementation, migration and support of the University Applications
• Support and training of developers and users

Software Engineer

• Implementation of software projects
• Defining software requirements and specifications
• Software development for Quality Information Systems in C, C++ and Modula2
• Responsible for testing and quality issues
• GUI-development for Quality Information Systems

Software Engineer

• Analysing the business requirements of life insurance products
• Define the concept and design of software architecture
• Programming of various applications in Fortran, Basic and Pascal
• Software and User Support