Dip.-Ing. Wi.Inf., Application - , Service Manager, Applikationsmanager

• Defines, manages and implements company policies and
  procedures for the new business service as an integration into the daily business operations process, defining support team, KPIs, SLA, system availability
• Development of system and daily business process monitoring, reporting, close cooperation with internal and external partners of companies, software providers and IT providers
• Reporting to Customer Service Manager and Advice to Product Manager and Technical Application Operations Manager
• Incident, Change, Problem and Release Management, 2-nd Level Support
• Comply with KPI and SLA guidelines

The Manufacturing Executing System ( PMX Rockwell ) and serialisation Secure Track and Trace Processing Application Management ( S-TTS Laetus ), ISA 95 Industrial Standard ( Level 2,3,4 ), Serialisation L2 and L3, GxP, CSV, Data Privacy and Risk Assessment relevant global implementation and local validation of systems and IT processes in the manufacturing area, Incident, Change, Problem and Release Management, 2-nd Level Support and Support of projects, close collaboration with internal and external partners from Business, QA, TQA, Corporate Global Informatics incl. SAP Aii/OER, Local Engineering, Manufacturing Software Suppliers and to 3-rd Level Support.

• Responsible for development all aspects of a Pegasystems 5.5 software project using the Pega defined methodologies, including identification, initiation, requirements and specifications definition, and target state process stages and steps design.
• Participating in bank project planning sessions to analyse business requirements, creating technical requirements, technical designs, coding, testing, for components used by other development teams.

• 3.000 user new HP Hardware Migration ( Desktop and Notebook)
• SW Distribution: Win10, Office 2013 and user requirements specified by user working Department
• Deployment any Software Path and Release Management
• Data Migration by SharePoint and Peripheries integration process
• Troubleshooting and coordination by IT and Support Centre
• User 1-st Level Support and IT administration

• Manufacturing Executing System. The international group make services for a big corporation process automation to nroute SPS (OOA/D/P C#, C, TSQL, SQL Server, Oracle) Manufacturing Executing System
• Successfully analyse business process to design, development and maintenance, document a software application. Integrate endproduct into the client environment to ensure compliance, consulting and user support by international travelling.

• One international provider within ranges: banking and electronic payment systems.
• Migration and Rollout for new: switching, routing, authorization via transactions ISO8583 (OOA/D/P C++, Windows, AIX, Sun Solaris and Unix, Shell Script, create new DB, SQL) Successfully analyse business process to design, develop, document the software application. Integrate end-product into the client environment to ensure compliance, technical / consulting and user support by international traveling. Sustained data analysing and reporting results.

• 100% Daughter of a one international business group (Oslo / Norway).The business group made services available around the Internet Payment and payments systems, POS Terminals transactions ISO8583
• Successfully analyse business process to design, development and maintenance (UML, OOA/D/P C++, MFC, Windows), document a software application. Integrate end-product into the client environment to ensure compliance,  consulting and user support by international travelling